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How do I reverse a recorded payment if I made a mistake?

Please follow these steps to Reverse a recorded payment entry:

Step 1: Navigate from the left-hand menu to [Financials] — [Cash Movements], and select the [Disbursement] TAB.

Step 2: Locate the corresponding bill, click [Actions] — [Reverse].

Step 3: Modify the Reversed Payment Date and Remark as needed, and click [Save]. The system will generate a new record with the status [Reversed], and the original entry's status will be updated to [Revoked].

Kindly Note: You can also locate the corresponding bill's detail pop-up in [Bill] and click [Payment Record] to view the corresponding reversed data.