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How do I create a property reservation for a prospective tenant?
A reservation is used to hold a specific unit for a prospective tenant before a formal tenancy agreement is signed. This ensures the unit is temporarily taken off the market while the final details are arranged. This guide explains how to create a new reserva...
How do I manually add a new property?
Step 1: Click [Properties] - [All Properties] to access the property list. Step 2: Click [Add Property]. Step 3: First, select the property type to manage. If you choose [Charter], you need to complete the owner information synchronously. If you choose [Own], ...
How do I add associated landlord tenancy information when adding a property?
When selecting 'Charter' as the property type, you must also complete the contract details with the landlord to enable the system to assist with cash flow management. You need to complete the [Lease Term], [Monthly rent], [Deposit], [Payment frequency], [Payme...
How do I use a template to bulk import multiple properties?
Step 1: Click [Properties] → [All Properties] → [Import] Step 2: Download [Import Template] Step 3: Improve information in the template Step 4: Return to system Important: • Please use the import template provided, do not copy or create your own Excel for impo...
How do I filter and search for properties in the property list?
In [Properties] — [All Units], you can manage your units using multiple filters. Available filters include: Property, Ownership, Landlord, Rent, Status,Listing Availability, Occupancy Status, Detailed Status.
How do I add and manage photos for my properties?
In the All Properties list, select the apartment you want to manage, click anywhere in the list to enter [Property Information], click [Upload Image], and drag the image you want to upload. Upload the file.The first image is the default cover. Drag to reorder...
How do I set a property's status to "Inactive"?
If a property you manage is no longer available for rent, you can disable it in the [Operation] section of the list. Disabled properties will not be displayed by default in the list. Only properties without existing leases can be disabled.
How do I add and manage rental units under a property?
Click the following sequence: [Properties] → [All Properties] → [Property Information] → [Active Units] → [Add Unit]. Complete the required fields and add a new unit to the property.
How do I centrally manage all my rental units?
You can manage all your Units in the [Properties] — [All Units] interface. Available actions include [Import], [Export], [Manage Labels], and [Add Unit]
How to understand the "Occupancy Status" and "Detailed Status" of a rental unit?
Occupancy Status 1.Occupied:The unit is currently occupied. There are tenants living in it at this time. 2.Vacant:The rental unit is vacant and not currently occupied by any tenant. Listing Availability 1.Unavailable:This unit cannot be listed at this time bec...
How do I upload photos for an individual rental unit?
Enter unit detail and click [Upload Image]
How do I find and view my landlord tenancy agreements?
In the [All Properties]——[Properties]——[Property Information] interface, you can view the owner's rental contract and related documents in [Contracts & Files].
How to configure automatic password distribution and overdue freezing rules for individual properties/units?
Step1：Enter lease information when creating a new lease; Step2:Configure IoT settings for the corresponding property after entering lease information; Step3:After successfully adding the lease and completing the configuration, the locks under the lease will ...
How to understand the status of a landlord tenancy?
Status Explanation 1.Active:The tenancy is currently in effect. 2.Renewed:Rental will be renewed after current rental end date. Hover to see renewal date and renewal rental. 3.Notified:Landlord has confirmed check-out/end date 4.Checked Out:The check out proce...
How do I process a Check-out for a landlord?
You can cancel the lease in [Rentals]> [Landlord Tenancies]. step1: First, send the [Check-out Notice] to the owner. Complete the required information in the notice Step 2: After sending the [Check-out Notice], you can proceed to [Check-out] Step 3: Click [Ch...
How do I renew an expiring landlord tenancy agreement?
In [Rental] — [Tenant Tenancies] — [List Operations] or [Renter Detail] — click [Renew] You need to update the [Rental End Date], [Payment Frequency], [Payment Date], and [Rent Adjustment]. A new [Order] will be generated upon completion, which means the [Ren...
How do I handle outstanding bills and deposits during a landlord's Check-out?
After processing the [Check-out] for the property owner, if there are any outstanding bills, go to [Financials] — [Bill ]. Select [Due] bills and manage the bills to be cleared.
I've received an invitation email from ForentX, what should I do next?
Enter the email address you provided to the operator and find the welcome email they sent you. Step 1: Click [Set Account Password] or the link below Step 2: Set your password Step 3: Complete your personal information
如何為潛在租戶建立一個房源預訂？
預訂 (Reservation) 功能用於在與租戶簽訂正式租約前，為其預留指定的房間。這能確保在雙方敲定租賃細節期間，該單位會暫時保留，不會被其他潛在租戶租走。 本指南將說明如何建立一筆新的預訂、錄入潛在租戶的資訊，並建立按金帳單。 第一步：前往租戶預訂頁面在主選單中，點擊 Rentals (租賃) > Tenant Reservations (租戶預訂)，然後點擊 New Reservation (新增預訂) 按鈕。 第二步：選擇單位與預訂租期Unit (單位): 選擇租戶有意向租賃的單位。...
How do I download and log in to the ForentX Tenant App?
Click [Download ForentX] in the email to go to the download page and download the app compatible with your device. Step 1: Open the App Step 2: Enter your email and password Step 3: Complete login