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How do I add and manage photos for my properties?
In the All Properties list, select the apartment you want to manage, click anywhere in the list to enter [Property Information], click [Upload Image], and drag the image you want to upload. Upload the file.The first image is the default cover. Drag to reorder...
How do I set a property's status to "Inactive"?
If a property you manage is no longer available for rent, you can disable it in the [Operation] section of the list. Disabled properties will not be displayed by default in the list. Only properties without existing leases can be disabled.
How do I add and manage rental units under a property?
Click the following sequence: [Properties] → [All Properties] → [Property Information] → [Active Units] → [Add Unit]. Complete the required fields and add a new unit to the property.
How do I centrally manage all my rental units?
You can manage all your Units in the [Properties] — [All Units] interface. Available actions include [Import], [Export], [Manage Labels], and [Add Unit]
How to understand the "Occupancy Status" and "Detailed Status" of a rental unit?
Occupancy Status 1.Occupied:The unit is currently occupied. There are tenants living in it at this time. 2.Vacant:The rental unit is vacant and not currently occupied by any tenant. Listing Availability 1.Unavailable:This unit cannot be listed at this time bec...
How do I upload photos for an individual rental unit?
Enter unit detail and click [Upload Image]
How do I find and view my landlord tenancy agreements?
In the [All Properties]——[Properties]——[Property Information] interface, you can view the owner's rental contract and related documents in [Contracts & Files].
How to configure automatic password distribution and overdue freezing rules for individual properties/units?
Step1：Enter lease information when creating a new lease; Step2:Configure IoT settings for the corresponding property after entering lease information; Step3:After successfully adding the lease and completing the configuration, the locks under the lease will ...
How to understand the status of a landlord tenancy?
Status Explanation 1.Active:The tenancy is currently in effect. 2.Renewed:Rental will be renewed after current rental end date. Hover to see renewal date and renewal rental. 3.Notified:Landlord has confirmed check-out/end date 4.Checked Out:The check out proce...
How do I process a Check-out for a landlord?
You can cancel the lease in [Rentals]> [Landlord Tenancies]. step1: First, send the [Check-out Notice] to the owner. Complete the required information in the notice Step 2: After sending the [Check-out Notice], you can proceed to [Check-out] Step 3: Click [Ch...
How do I renew an expiring landlord tenancy agreement?
In [Rental] — [Tenant Tenancies] — [List Operations] or [Renter Detail] — click [Renew] You need to update the [Rental End Date], [Payment Frequency], [Payment Date], and [Rent Adjustment]. A new [Order] will be generated upon completion, which means the [Ren...
How do I handle outstanding bills and deposits during a landlord's Check-out?
After processing the [Check-out] for the property owner, if there are any outstanding bills, go to [Financials] — [Bill ]. Select [Due] bills and manage the bills to be cleared.
I've received an invitation email from ForentX, what should I do next?
Enter the email address you provided to the operator and find the welcome email they sent you. Step 1: Click [Set Account Password] or the link below Step 2: Set your password Step 3: Complete your personal information
如何為潛在租戶建立一個房源預訂？
預訂 (Reservation) 功能用於在與租戶簽訂正式租約前，為其預留指定的房間。這能確保在雙方敲定租賃細節期間，該單位會暫時保留，不會被其他潛在租戶租走。 本指南將說明如何建立一筆新的預訂、錄入潛在租戶的資訊，並建立按金帳單。 第一步：前往租戶預訂頁面在主選單中，點擊 Rentals (租賃) > Tenant Reservations (租戶預訂)，然後點擊 New Reservation (新增預訂) 按鈕。 第二步：選擇單位與預訂租期Unit (單位): 選擇租戶有意向租賃的單位。...
How do I download and log in to the ForentX Tenant App?
Click [Download ForentX] in the email to go to the download page and download the app compatible with your device. Step 1: Open the App Step 2: Enter your email and password Step 3: Complete login
How can I reset my password if I forget it for the tenant portal?
On the app, tap [Forgot Password] Step 1: Enter email and captcha Step 2: Receive the verification code Step 3: Set your new password
我收到了ForentX的邀請郵件，接下來該做什麼？
進入您提供給operator的郵箱，找到operator爲您下發的歡迎郵件。 step1:點擊【設置賬戶密碼】或者下方鏈接。 step2:設置您的密碼。 step3:完善您的個人信息。
如何下載並登入ForentX租戶App？
點擊郵件中的【下載ForentX】，跳轉至下載頁面，下載符合您設備的應用。 step1:打開App step2:輸入您的郵箱和設置的密碼 step3:完成登錄
如果我忘記了租戶端的登入密碼，該如何重設？
在App端點擊【忘記密碼】 step1:輸入郵箱和captcha step2:接收驗證碼 step3:設置您的新密碼
How to send keys/passcodes for smart locks?
Step1：Select the smart lock from the smart lock list page; Step2：Enter the smart lock details page and select Ekey/Passcode to send; [Mobile Version] Step1：Select the smart lock from the smart lock list page; Step2：Enter the smart lock details page and sele...