How do I reverse an incorrectly recorded incoming payment?

Please follow these steps to reverse a recorded collection entry:

Step 1: Navigate from the left-hand menu to [Financials] — [Cash Movements], and select the [Collection] TAB.

Step 2: Locate the corresponding collection record, click [Actions] — [Reverse] . Step 3: Modify the Reversed Payment Date and Remark as needed, and click [Save]. The system will generate a new record with the status [Reversed], and the original entry's status will be updated to [Revoked]).

How to Cancel Reverse a Record

If you have accidentally reversed a record, the system supports the Cancel Reverse function.

Step 1：Click the [Cancel Reverse] button and confirm with a secondary confirmation. Step 2：The system will restore the original data, and its status will revert to [Registered].

Step 3：The reversed and revoked records previously generated will be automatically deleted by the system.