How do I reverse an incorrectly recorded incoming payment?

Step 1: Navigate from the left-hand menu to [Financials] — [Cash Movements], then select the [Collection] TAB.

Step 2: Locate the corresponding bill, click [Actions] — [Reverse].

Step 3: Modify the [Reversed Payment Date] and [Remark] as required, and click [Save]. The system will generate a withdrawn record for you with the status [Reversed]. The status of the original record that was withdrawn will be changed to [Revoked].

How to Cancel Reverse a Record

If you have accidentally reversed a record, the system supports the Cancel Reverse function： Step 1：Click the [Cancel Reverse] button and confirm with a secondary confirmation.

Step 2：The system will restore the original data, and its status will revert to [Registered].

Step 3：The reversed and revoked records previously generated will be automatically deleted by the system.