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How do I reverse an incorrectly recorded incoming payment?

Please follow these steps to reverse a recorded collection entry:

Step 1: Navigate from the left-hand menu to [Financials][Cash Movements], andthen select the [Collection] TAB.TAB.

Step 2: Locate the corresponding collection record,bill, click [Actions][Reverse] .

Step 3: Modify the [Reversed Payment DateDate] and Remark[Remark] as needed,required, and click [Save]. The system will generate a newwithdrawn record for you with the status [Reversed],. andThe status of the original entry'srecord statusthat was withdrawn will be updatedchanged to [Revoked]).


How to Cancel Reverse a Record

If you have accidentally reversed a record, the system supports the Cancel Reverse function.

function:

Step 1:1Click the [Cancel Reverse] button and confirm with a secondary confirmation.

Step 2:2The system will restore the original data, and its status will revert to [Registered].

Step 3:3The reversed and revoked records previously generated will be automatically deleted by the system.