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How do I manually add a receivable charge for a tenant or landlord?
Step 1: Navigate from the left-hand menu to [Financials] — [Charges]. After selecting the corresponding role (Tenant/Owner) at the top, click the [Add Charge] button on the right. Step 2: Select the collection recipient, tenancy, type, due date, amount, and o...
Where can I view all my receivable charges?
PC: View Collection Bills You can view all collection bills in the following modules: Entry 1: [Financials] — [Charges] — Select the [Tenant / Owner] TAB to view. Entry 2: [Tenancies] — Select [Owner Tenancies Management / Tenant Reservations / Tenant Tenancie...
How do I register and create my main ForentX account?
On the https://app.forentx.com/#/Login page, click [Create Account] to start the account creation process. Register using an email or cell phone. Step 1: Use your email or cell phone to receive the verification code Step 2: Enter the verification code Step 3:...
How do I log in to my ForentX account for the first time?
On the login page: https://app.forentx.com/#/Login.Enter the email or cell phone you used during registration, enter the password you set, and click Login to complete the login.
What should I do if I forget my password?
On the login page: https://app.forentx.com/#/Login Click [Forgot Password] to proceed. Step 1: Enter your email or cell phone Step 2: Enter the verification code Step 3: Set a new password (10-32 characters) that includes at least one uppercase letter, lower...
How do I set up my personal profile and preferred language?
Click the avatar in the upper right corner to update your personal information, including name, gender, contact details, and language preferences.
How do I update the payment status of a receivable charge?
When you receive an offline payment, you can record it manually in the system: Step 1: Navigate from the left-hand menu to [Financials] — [Charges], and select the [Tenant] TAB. Step 2: Locate the corresponding bill, click [Actions] — [Record Payment]. Step 3...
How do I edit an unpaid receivable charge?
Step 1: Navigate from the left-hand menu to [Financials] — [Charges], and select the [Tenant] TAB. Step 2: Locate the corresponding bill, click [Actions] — [Edit]. Step 3: Modify the bill content as required, and click [Save]. The system will update this bil...
How do I download the invoice for a receivable charge?
Step 1: Navigate from the left-hand menu to [Financials] — [Charges], and select the [Tenant] or [Owner] TAB. Step 2: Locate the corresponding bill, click [Actions] — [View Invoice]. Step 3: Click [PDF] to download it locally. You may also choose to print or ...
How do I configure my company information in the system?
In the personal center at the top right corner, on the Company Information page under My Profile, you can upload your company logo and fill in details like the company name, registration number, and contact address. This information will be used for invoices a...
How do I split a large receivable charge into smaller installment charges?
Step 1: Navigate from the left-hand menu to [Financials] — [Charges], and select the [Tenant] or [Owner] TAB. Step 2: Locate the corresponding bill, click [Actions] — [Split Charge]. Step 3: You may select the desired number of charges to split and set a batc...
How do I manually record an incoming payment transaction?
Step 1: Navigate from the left-hand menu to [Financials] — [Cash Movements], then select the [Collection] TAB, and click [Add Collection]. Step 2: Select the Payer, Amount, Payment Method, and other information. Step 3: Click [Save]. You will then be able to...
How do I download the receipt for an incoming payment?
Step 1: Navigate from the left-hand menu to [Financials] — [Cash Movements], then select the [Collection] TAB. Step 2: Locate the corresponding bill, click [Actions] — [View Receipt]. Step 3: Click [PDF] to download it locally. You may also choose to print or...
How do I reverse an incorrectly recorded incoming payment?
Step 1: Navigate from the left-hand menu to [Financials] — [Cash Movements], then select the [Collection] TAB. Step 2: Locate the corresponding bill, click [Actions] — [Reverse]. Step 3: Modify the [Reversed Payment Date] and [Remark] as required, and click [...
How do I add a bill payable to a landlord?
Please follow these steps to create a new collection bill: Step 1: Navigate from the left-hand menu to [Financials] — [Bill], and click the [Add Bill] button on the right. Step 2: Select details such as the collection Pay to, Tenancy, Billing Date, Due Date, ...
How do I record a payment for a bill?
Please follow these steps to record a payment against a bill: Step 1: Navigate from the left-hand menu to [Financials] — [Bill], select the bill that requires payment, and click the [[Record Payment] button. Step 2: Select the Amount, Date, Payment Tender, an...
How do I reverse a recorded payment if I made a mistake?
Please follow these steps to Reverse a recorded payment entry: Step 1: Navigate from the left-hand menu to [Financials] — [Cash Movements], and select the [Disbursement] TAB. Step 2: Locate the corresponding bill, click [Actions] — [Reverse]. Step 3: Modify t...
How do I change my login password?
Personal Center-Change Password Step 1: Enter the current password Step 2: Enter and confirm the new password Step 3: Save changes
How do I centrally view and manage all the security deposits I hold?
PC: Deposit Management You can view and manage all tenancy Deposits you hold via the Lease Details Page of [Landlord Tenancies] / [Tenant Reservations] / [Tenant Tenancies]. This section aggregates statistics for all collected, refunded, or offset deposit info...
How do I view my charges in the tenant portal and pay them online?
Step 1: You can select the [Charges] TAB, and find the bill you need to pay in the [Outstanding] list. Step 2: Click [Pay Now] to jump to the Checkout. At this point, you can confirm information such as the rent and due date, select the payment method, click ...