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Where can I view all my recharge records?

Tenant Help Center (EN) Using Your Smart Meter

Enter the meter details page and click [Recharge Transaction] to view;

Updated 5 days ago by forentx

建立預訂後,新租戶會收到什麼通知?

物業管理方幫助中心 (繁體中文) 租戶與租賃管理

當您為一位潛在租戶建立預訂,並且使用的電子郵件地址是系統中的新用戶時,我們的平台會自動啟動一個歡迎流程來引導他們加入。 本指南將說明新租戶會收到的通知,以及他們啟用帳戶所需完成的步驟。 ...

Updated 5 days ago by forentx

How do I recharge my smart meter using the App?

Tenant Help Center (EN) Using Your Smart Meter

On the [Smart Meter] details page, click "Recharge", enter the recharge amount, and proceed with ...

Updated 5 days ago by forentx

What notification will a new tenant receive after a reservation is created?

Property Operator Help Center (EN) Tenants & Tenancies

When you create a reservation for a prospective tenant using an email address that is not already...

Updated 5 days ago by forentx

How do I check my smart meter's real-time balance in the App?

Tenant Help Center (EN) Using Your Smart Meter

Log in to the Forent X App and click [Smart Meter] to view the remaining credit;

Updated 5 days ago by forentx

How should I unbind a smart meter if I no longer use it?

Property Operator Help Center (EN) Smart Meter

Go to the meter details page and click [Delta] to delete the meter;

Updated 5 days ago by forentx

How do I view the detailed electricity usage records of a smart meter?

Property Operator Help Center (EN) Smart Meter

Go to the meter details page and click on [Energy Consumption] to view the electricity usage reco...

Updated 5 days ago by forentx

How do I filter and search for properties in the property list?

Property Operator Help Center (EN) Properties & Landlords

In [Properties] — [All Units], you can manage your units using multiple filters. Available filter...

Updated 5 days ago by forentx

How do I set a custom electricity rate or maximum power for an individual smart meter?

Property Operator Help Center (EN) Smart Meter

Step1:Enter the meter list page, click on [Citon], select [Edit Electricity] and [Edit Power Limi...

Updated 5 days ago by forentx

How do I remotely clear the balance of a smart meter?

Property Operator Help Center (EN) Smart Meter

Go to the meter details page and click [Reset Balance] to reset the meter to zero; [Mobile Versi...

Updated 5 days ago by forentx

如何在房源列表中筛选和查找房源?

物業管理方幫助中心 (繁體中文) 房源與業主管理

在【房源管理】——【單位管理】您可以通過多條件對您管理的單元進行管理。 可用的篩選條件包括:物業、性質、業務、租金範圍、狀態、商家可用性、入駐狀態、詳細狀態。

Updated 5 days ago by forentx

How do I remotely control the power supply (on/off) of the smart meter?

Property Operator Help Center (EN) Smart Meter

Step1:Enter the smart meter list page and select the meter to be powered on/off; Step2:In the up...

Updated 5 days ago by forentx

How do I recharge a tenant's smart meter?

Property Operator Help Center (EN) Smart Meter

On the meter list page, click [Recharge] and enter/select the recharge amount to recharge; [Mobi...

Updated 5 days ago by forentx

How do I use a template to bulk import multiple properties?

Property Operator Help Center (EN) Properties & Landlords

Step 1: Click [Properties] → [All Properties] → [Import] Step 2: Download [Import Template] Step ...

Updated 5 days ago by forentx

How do I view the details and history of a bound smart meter?

Property Operator Help Center (EN) Smart Meter

View the meter list page in [IoT Devices]>[Smart Meter], click on the corresponding meter to ente...

Updated 5 days ago by forentx

如何使用範本批次匯入多個房源?

物業管理方幫助中心 (繁體中文) 房源與業主管理

step1:依次點擊【房源管理】—【房源】——【匯入】 step2:下載【下載匯入模板】 step3:完善模板中的信息 step4:回傳系統 重要提示: • 請使用提供的匯入模板,不要複製或創建...

Updated 5 days ago by forentx

How do I configure the global settings for smart meters?

Property Operator Help Center (EN) Smart Meter

Step1:Enter the Personal Center and click [IoT Settings]; Step2:Select the [Smart Meter] module ...

Updated 5 days ago by forentx

How do I bind a new smart meter to my property or unit?

Property Operator Help Center (EN) Smart Meter

Step1:Click on [IoT Devices]>[Smart Meter], then click on [+Add Meter]; Step2:Select the electri...

Updated 5 days ago by forentx

录入房源时如何添加关联的业主租赁信息?

物業管理方幫助中心 (繁體中文) 房源與業主管理

在選擇物業類型爲包租,您還需要完善您與landlord之間的合同信息,以便系統幫助您管理現金流。 您需要完善【租期】【月租金】【按金】【付款頻率】【付款日期】等信息,注意這裏的信息是您與房東之間...

Updated 5 days ago by forentx

Can a unit or property be bound to multiple smart meters?

Property Operator Help Center (EN) Smart Meter

A property or unit can only be bound to one electricity meter, and at the same time, one electric...

Updated 5 days ago by forentx