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如何查看我的租戶清單以及他們的帳戶啟用狀態?

物業管理方幫助中心 (繁體中文) 租戶與租賃管理

租戶列表提供了您所有物業中全部租戶的概覽,讓您可以快速查詢他們的聯絡資訊,以及最重要的——他們租戶端帳戶的啟用狀態。 本指南將向您展示如何找到租戶列表,並解釋不同帳戶狀態的含義。 第一步:前...

Updated 5 months ago by forentx

如何为我的房源补充和管理照片?

物業管理方幫助中心 (繁體中文) 房源與業主管理

在房源列表,選擇您想管理的公寓,點擊列表任意處進入【房源詳情】,點擊【上傳圖片】。 將需要上傳的圖片拖入,完成后點擊【上傳文件】。排在首位的圖片默認爲封面,您可以拖拽進行修改順序。

Updated 5 months ago by forentx

Can I still use the App to unlock the smart lock without an internet connection?

Tenant Help Center (EN) Using Your Smart Lock

Without an internet connection, you can use Ekey and passcode to unlock via the App, but cannot m...

Updated 5 months ago by forentx

When my property or unit has multiple smart locks, how do I unlock them?

Tenant Help Center (EN) Using Your Smart Lock

On the App homepage, swipe left or right to switch between locks and find the corresponding lock ...

Updated 5 months ago by forentx

How to unlock the smart lock using the App?

Tenant Help Center (EN) Using Your Smart Lock

Log in to the Forent X App and click the Ekey in the center of the homepage to unlock, or click [...

Updated 5 months ago by forentx

How do I view my tenant list and their account activation status?

Property Operator Help Center (EN) Tenants & Tenancies

The tenant list provides an overview of all tenants in your portfolio, allowing you to quickly ch...

Updated 5 months ago by forentx

Can I still operate the smart meter with the App when there is no internet connection?

Tenant Help Center (EN) Using Your Smart Meter

Without an internet connection, you can connect to the meter via Bluetooth to recharge or control...

Updated 5 months ago by forentx

How do I check my daily/hourly electricity consumption?

Tenant Help Center (EN) Using Your Smart Meter

Enter the meter details page and click [Energy Consumption] to view;

Updated 5 months ago by forentx

Where can I view all my recharge records?

Tenant Help Center (EN) Using Your Smart Meter

Enter the meter details page and click [Recharge Transaction] to view;

Updated 5 months ago by forentx

建立預訂後,新租戶會收到什麼通知?

物業管理方幫助中心 (繁體中文) 租戶與租賃管理

當您為一位潛在租戶建立預訂,並且使用的電子郵件地址是系統中的新用戶時,我們的平台會自動啟動一個歡迎流程來引導他們加入。 本指南將說明新租戶會收到的通知,以及他們啟用帳戶所需完成的步驟。 ...

Updated 5 months ago by forentx

How do I recharge my smart meter using the App?

Tenant Help Center (EN) Using Your Smart Meter

On the [Smart Meter] details page, click "Recharge", enter the recharge amount, and proceed with ...

Updated 5 months ago by forentx

What notification will a new tenant receive after a reservation is created?

Property Operator Help Center (EN) Tenants & Tenancies

When you create a reservation for a prospective tenant using an email address that is not already...

Updated 5 months ago by forentx

How do I check my smart meter's real-time balance in the App?

Tenant Help Center (EN) Using Your Smart Meter

Log in to the Forent X App and click [Smart Meter] to view the remaining credit;

Updated 5 months ago by forentx

How should I unbind a smart meter if I no longer use it?

Property Operator Help Center (EN) Smart Meter

Go to the meter details page and click [Delta] to delete the meter;

Updated 5 months ago by forentx

How do I view the detailed electricity usage records of a smart meter?

Property Operator Help Center (EN) Smart Meter

Go to the meter details page and click on [Energy Consumption] to view the electricity usage reco...

Updated 5 months ago by forentx

How do I filter and search for properties in the property list?

Property Operator Help Center (EN) Properties & Landlords

In [Properties] — [All Units], you can manage your units using multiple filters. Available filter...

Updated 5 months ago by forentx

How do I set a custom electricity rate or maximum power for an individual smart meter?

Property Operator Help Center (EN) Smart Meter

Step1:Enter the meter list page, click on [Citon], select [Edit Electricity] and [Edit Power Limi...

Updated 5 months ago by forentx

How do I remotely clear the balance of a smart meter?

Property Operator Help Center (EN) Smart Meter

Go to the meter details page and click [Reset Balance] to reset the meter to zero; [Mobile Versi...

Updated 5 months ago by forentx

如何在房源列表中筛选和查找房源?

物業管理方幫助中心 (繁體中文) 房源與業主管理

在【房源管理】——【單位管理】您可以通過多條件對您管理的單元進行管理。 可用的篩選條件包括:物業、性質、業務、租金範圍、狀態、商家可用性、入駐狀態、詳細狀態。

Updated 5 months ago by forentx

How do I remotely control the power supply (on/off) of the smart meter?

Property Operator Help Center (EN) Smart Meter

Step1:Enter the smart meter list page and select the meter to be powered on/off; Step2:In the up...

Updated 5 months ago by forentx