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How do I skip reservation and directly add a new active tenancy?
For situations where a tenancy agreement is already confirmed with a tenant, you can use the "New...
如何將一個新的智慧電錶綁定到我的房源或單位？
步骤1： 點擊【智慧設備】>【智慧電錶】，然後點擊【+添加電錶】； 步骤2：選擇電錶品牌，綁定内容/組織、電錶號、電價設定、最大功率設定等資訊，然後輸入； [手機版] 點擊【IoT】，選擇電...
如何將預訂轉化為租賃？
當一位潛在租戶確認承租其預訂的單位並準備簽署租賃合約時，您可以將其有效的預訂轉換為一筆正式的租賃紀錄。此流程將會確認最終的租賃條款，並建立官方的租賃紀錄。 重要提示： 只有在有效期內的預訂才能...
如何進行智慧電錶的全域設定？
步驟1：進入個人中心，點擊【IoT設置】； 步驟2：選擇【智慧電錶】模塊進行配寘； [手機版] 步驟1：點擊您的頭像進入設定中心，點擊【IoT設置】； 步驟2：選擇【智慧電錶】模塊進行配寘；
What key data does the ForentX dashboard contain?
On the dashboard, we provide you with a variety of data dashboards, including occupancy rate, con...
How do I change my login password?
Personal Center-Change Password Step 1: Enter the current password Step 2: Enter and confirm the ...
How do I convert a reservation into a tenancy (Create Tenancy)?
When a prospective tenant confirms their intention to rent a unit they have reserved and is ready...
How do I set up my personal profile and preferred language?
Click the avatar in the upper right corner to update your personal information, including name, g...
What should I do if I forget my password?
On the login page: https://app.forentx.com/#/Login Click [Forgot Password] to proceed. Step 1: En...
How do I log in to my ForentX account for the first time?
On the login page: https://app.forentx.com/#/Login.Enter the email or cell phone you used during ...
How do I register and create my main ForentX account?
On the https://app.forentx.com/#/Login page, click [Create Account] to start the account creation...
How do I add and manage photos for my properties?
In the All Properties list, select the apartment you want to manage, click anywhere in the list t...
如何查看我的租戶清單以及他們的帳戶啟用狀態？
租戶列表提供了您所有物業中全部租戶的概覽，讓您可以快速查詢他們的聯絡資訊，以及最重要的——他們租戶端帳戶的啟用狀態。 本指南將向您展示如何找到租戶列表，並解釋不同帳戶狀態的含義。 第一步：前...
如何为我的房源补充和管理照片？
在房源列表，選擇您想管理的公寓，點擊列表任意處進入【房源詳情】，點擊【上傳圖片】。 將需要上傳的圖片拖入，完成后點擊【上傳文件】。排在首位的圖片默認爲封面，您可以拖拽進行修改順序。
Can I still use the App to unlock the smart lock without an internet connection?
Without an internet connection, you can use Ekey and passcode to unlock via the App, but cannot m...
When my property or unit has multiple smart locks, how do I unlock them?
On the App homepage, swipe left or right to switch between locks and find the corresponding lock ...
How to unlock the smart lock using the App?
Log in to the Forent X App and click the Ekey in the center of the homepage to unlock, or click [...
How do I view my tenant list and their account activation status?
The tenant list provides an overview of all tenants in your portfolio, allowing you to quickly ch...
Can I still operate the smart meter with the App when there is no internet connection?
Without an internet connection, you can connect to the meter via Bluetooth to recharge or control...
How do I check my daily/hourly electricity consumption?
Enter the meter details page and click [Energy Consumption] to view;