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How do I set up overdue reminders for charges?

Please follow these steps to configure your bill overdue reminder rules:

Step 1: Select [Profile Icon] at the top of the page — [Account Settings].

Step 2: Proceed to the Charge Overdue Action. You may choose between [No Action] or [Notify Payer] based on your requirements.

  • If the former is selected (No Action): The system will not initiate any overdue reminder notifications.
  • If the latter is selected (Notify Payer): The system will automatically send an email reminder to the Payer at 12:00 PM on the Bill Due Date.