Properties & Landlords
How do I manually add a new property?
Step 1: Click [Properties] - [All Properties] to access the property list. Step 2: Click [Add Pro...
How do I add associated landlord tenancy information when adding a property?
When selecting 'Charter' as the property type, you must also complete the contract details with t...
How do I use a template to bulk import multiple properties?
Step 1: Click [Properties] → [All Properties] → [Import] Step 2: Download [Import Template] Step ...
How do I filter and search for properties in the property list?
In [Properties] — [All Units], you can manage your units using multiple filters. Available filter...
How do I add and manage photos for my properties?
In the All Properties list, select the apartment you want to manage, click anywhere in the list t...
How do I set a property's status to "Inactive"?
If a property you manage is no longer available for rent, you can disable it in the [Operation] s...
How do I add and manage rental units under a property?
Click the following sequence: [Properties] → [All Properties] → [Property Information] → [Active ...
How do I centrally manage all my rental units?
You can manage all your Units in the [Properties] — [All Units] interface. Available actions inc...
How to understand the "Occupancy Status" and "Detailed Status" of a rental unit?
Occupancy Status 1.Occupied:The unit is currently occupied. There are tenants living in it at thi...
How do I upload photos for an individual rental unit?
Enter unit detail and click [Upload Image]
How do I find and view my landlord tenancy agreements?
In the [All Properties]——[Properties]——[Property Information] interface, you can view the owner's...
How to understand the status of a landlord tenancy?
Status Explanation 1.Active:The tenancy is currently in effect. 2.Renewed:Rental will be renewed ...
How do I renew an expiring landlord tenancy agreement?
In [Rental] — [Tenant Tenancies] — [List Operations] or [Renter Detail] — click [Renew] You need...
How do I process a Check-out for a landlord?
You can cancel the lease in [Rentals]> [Landlord Tenancies]. step1: First, send the [Check-out N...
How do I handle outstanding bills and deposits during a landlord's Check-out?
After processing the [Check-out] for the property owner, if there are any outstanding bills, go t...