How do I view the details of a completed End Tenancy?

After you have finalized a tenant's check-out by completing the "End Tenancy" process, the tenancy's status will update to Ended. At this point, a comprehensive summary of the check-out process becomes available for your records.

How to Access the Details

• Navigate to the list of tenancies and locate the specific tenancy that has been ended.
• In the Actions column for that tenancy, click to open the menu.
• Select End Tenancy Details.

This will open a detailed view containing all the information related to the move-out, organized into three sections:

• Tenancy Overview: A general summary of the tenancy itself.
• Check Out Details: This section displays all the information that was recorded during the move-out process, such as the move-out date, reason, and any notes.
• Billing Settlement: A clear breakdown of how the Outstanding Charges and Deposits Held were handled during the financial settlement stage of the move-out.